General

Do you offer academic discounts?
No, unfortunately at this time we do not offer any academic discounts.
Wed, 19 May, 2021 at 7:15 AM
What DAW do I need to use your plugins?
Our plugins are compatible with the following DAW's. Ableton Live 9.2.2+ / 10.1+ (Mac & PC: AU, VST3) Bitwig 1.3.9+ (Mac & PC: AU, VST3)...
Thu, 10 Jun, 2021 at 4:36 PM
My plugins won’t show up in my DAW what do I do?
Make sure the correct plugin formats required by your DAW are installed to the correct locations. In many DAWs a plugin path can be set, so make sure that t...
Thu, 20 May, 2021 at 11:07 AM
Are all future updates free after a plug-in or bundle purchase?
Your plugin license will give you access to the current major version and will include all minor updates for free. Minor updates include fixing of issues ...
Thu, 20 May, 2021 at 10:48 AM
Do your plugins require an iLok account?
No, none of our plugins need or support iLok! We actually developed our own licensing system which will give you more flexibility, without having to wor...
Thu, 20 May, 2021 at 10:48 AM
Where can I find the product manual for the plugin I just purchased?
The product manual can be found by opening up the plugin in your DAW and selecting the Yum Audio Logo on the right-hand side of the Menu Bar. Alterna...
Thu, 20 May, 2021 at 10:51 AM
Are you offering multi-seat licenses for larger studio or academic institutions?
If you are a larger studio or academic institution, or just want to increase your personal license count, this can be done by purchasing another instance of...
Thu, 20 May, 2021 at 10:52 AM
Where can I find the plugin presets?
The preset browser is at the heart of every Yum Audio plugin and allows you instant access to all of your Yum Audio presets. You can open the preset browse...
Thu, 20 May, 2021 at 10:53 AM
I would like to sell and transfer my plug-in license to another user, is this possible?
No, unfortunately re-selling of plugin licenses is currently not supported by Yum Audio. But feel free to check back in periodically as this might be somet...
Thu, 20 May, 2021 at 10:54 AM
Can I try your plugins before buying?
Yes! We offer a 14-day trial period on all our plugins. Just visit yum-audio.com and scroll down to the bottom of any product page you'd like to try.
Wed, 19 May, 2021 at 7:19 AM