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How do I change my password?
I forgot my password, how do I get into my account?
I forgot my username.
Unsure if you have a Yum Audio account?
Can I activate the plugins without an internet connection?
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Do you offer academic discounts?
What DAW do I need to use your plugins?
My plugins won’t show up in my DAW what do I do?
Are all future updates free after a plug-in or bundle purchase?
Do your plugins require an iLok account?
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Installation & Activation
How to download, install and activate your plugin
Where are my plugins installed?
My plugin installer shows an error and fails, what should I do?
Can I use my Yum Audio plugins on multiple computers using just one license key?
What is the FoodstampsIpcServer app I found?
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Orders & Refunds
I did not receive an email after my purchase
Will Yum Audio ship my software order? Is there a physical product?
I didn’t receive any email with download links after purchase, where are they?
Can I get a refund?
DAW specific questions
Cakewalk does not discover my plugins
How can I automate LoFi Tapestop in my DAW?
How can I trigger LoFi Pitch Dropout in sync with my DAW?
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